Customer Service Coordinator (Freight Forwarding)


Job Description

Responsibilities: 


Handle customer inquiries and coordinate shipment bookings


Arrange and confirm space reservations, and track bookings


Work closely with the Import/Export teams to ensure smooth job execution


Prepare and send all pre-alerts to the relevant stations before shipment arrival and departure


Review daily arrival and uplift details and update customers accordingly


Ensure all special customer requests or handling requirements are properly followed


Communicate effectively and professionally with all relevant parties, using tact and negotiation skills


Maintain an organized filing system and ensure proper office housekeeping


Develop and strengthen positive working relationships with both internal and external stakeholders


Requirements:


Diploma in Business Administration or any related fields.


Minimum 1 year of customer service experience in Freight Forwarding.


Proficient in MS office applications




Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: gs1@talenttradersg.com




EA License No.: 13C6305


Registration No.: R23117856 CHOE KIN MUN




For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.


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