Services Operation Executive (Healthcare) #HHL
Responsibilities
Ensure operational readiness of Healthcare Services, including resources, SOPs, workflows, and downtime protocols
Troubleshoot and resolve operational, IT, and administrative issues
Coordinate patient feedback management and support MOH inspections and audits
Drive annual workplans, budgeting, and service improvement initiatives
Support implementation of new services and workflows, including campus and IGH planning
Administer renal programmes (CKD counselling, case management, dialysis coordination, PD claims)
Liaise with MSWs, external dialysis centres, patients, and caregivers
Support staff onboarding, training, competency tracking, and development
Perform ad-hoc duties as required
Requirements
Min. Degree in any discipline
Min 3 years of relevant experience in healthcare or service industry preferred
Strong communication, problem-solving, coordination, and interpersonal skills
If interested, please email me at alexgoh@recruitexpress.com.sg
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Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599
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