Key Account Specialist is responsible for building, strengthening, and expanding long-term partnerships with strategic customers. The position focuses on delivering high-quality service and customized solutions to meet each account's specific needs, thereby enhancing customer experience and loyalty.

Adecco is partnering with one of a fast-growing pet supplies distribution company.

Key Account Specialist (B2B) | Pet Consumable

The Opportunity

Opportunity to take ownership of strategic key accounts, partner closely with retailers to drive sustainable business growth, and position yourself as a trusted advisor by shaping account strategies and delivering impactful, data-driven solutions in a dynamic FMCG environment.

The Talent

At least 2-3 years of hands-on experience in sales or key account roles within FMCG, retail, or distribution sectors

Demonstrated track record in maintaining, expanding, and strengthening existing retail partnerships

Commercially savvy, with a clear focus on driving account performance and execution excellence

Strong enthusiasm for the pet industry, with curiosity about market trends, products, and consumer behavior

Thrives in dynamic, fast-moving environments with evolving priorities and minimal structure

Adaptable and resilient, able to pivot quickly and find practical solutions when circumstances shift

Proactive and entrepreneurial in mindset - spots gaps, takes ownership, and initiates action independently

Effective communicator with strong coordination, influencing, and negotiation capabilities

Self-sufficient and disciplined, able to perform well with limited oversight

Possess Valid Class 3 driving licence, with mobility to meet clients as part of day-to-day duties

The Job

Act as the main liaison for a portfolio of priority retail partners

Expand existing business by identifying opportunities for range extension, cross-category growth, and strategic collaboration

Improve account-level performance across sell-in, sell-through, and promotional activities

Take full accountability for account outcomes, including revenue delivery, distribution coverage, execution standards, and relationship management

Establish and maintain trusted, long-term relationships with decision-makers and frontline store teams

Oversee end-to-end order processing to ensure accuracy and on-time delivery

Anticipate and address logistics, inventory, or operational challenges proactively

Maintain ownership of issues through to resolution, ensuring minimal disruption to accounts

Coordinate and execute in-store campaigns, roadshows, and new product rollouts with retail partners

Represent the brand at trade shows, pet fairs, and relevant industry events

Support on-the-ground sales initiatives to enhance customer engagement and brand visibility

Provide timely updates on in-store execution, pricing dynamics, and product performance

Share insights on competitor movements, customer responses, and retailer feedback

Collaborate closely with management to refine account plans and sales strategies

Next Step

Prepare your updated resume please include detailed past working experiences in point form, an executive summary about yourself in terms of experience, expertise & key achievements

Apply through this application or send your resume to sharron.foo@adecco.com and in MS Word Copy

All shortlisted candidates will be contacted.