Sales Operations Analyst

Location: Kallang

Working Hours: Monday to Friday (9am - 6pm)

Salary (commensurate with experience): Up to $6,000 + Meal Allowance + Performance Bonus + Staff Benefits

Duration: Permanent

Industry: Technology Solutions

Main Responsibilities:

Identify and evaluate new business opportunities, markets, and partnerships to drive growth

Conduct market research, competitor analysis, and industry benchmarking to inform strategic decisions

Support go-to-market strategies and expansion plans by collaborating with cross-functional teams

Build and maintain relationships with clients and partners to foster collaboration

Track industry trends and recommend actionable growth initiatives

Analyze sales performance, pipeline health, and revenue trends to identify improvement areas

Prepare dashboards, forecasts, and reports for leadership to support data-driven decisions

Manage and optimize CRM systems (e.g., Salesforce CRM, HubSpot) to enhance sales processes

Improve sales workflows and operational efficiency through process analysis and redesign

Support territory planning, quota setting, and incentive programs to align sales goals

Utilize BI tools (e.g., Power BI, Tableau) to generate insights and support strategic planning

Requirements:

Degree in Business, Economics, Finance, or related field

5 years of experience in business development, sales operations, or analytics

Strong analytical, strategic thinking, and problem-solving skills demonstrated through business case development and sales data analysis

Advanced Excel skills including dashboards, pivot tables, and forecasting models applied to sales analytics

Experience with CRM platforms such as Salesforce CRM to manage customer data and sales pipelines

Strong communication and presentation skills for stakeholder engagement and reporting

Ability to manage multiple stakeholders and projects effectively

Email to: abby.pang@searchpersonnel.com.sg for more information.