Sales Operation Analyst

Location: Kallang

Working hours: Monday to Friday (9am - 6pm)

Salary (commensurate with experience): Up to $6,000 + Meal Allowance + Performance Bonus

Duration: Permanent

Industry: Construction and Telecommunications

Main Responsibilities:

Conduct market research, competitor analysis, industry benchmarking, and identify and evaluate new business opportunities, markets, and partnerships

Build and maintain relationships with clients and partners, and support go-to-market strategies and expansion plans by collaborating with cross-functional teams

Identify improvement areas by preparing and analyzing dashboards, forecasts, and reports through sales performance, pipeline health, and revenue trends for leadership to support data-driven decisions

Utilise, Manage and optimize CRM systems and BI tools to generate insights, support strategic planning and enhance sales processes

Use Microsoft Excel to generate dashboards, pivot tables, and forecasting models applied to sales analytics

Improve sales workflows and operational efficiency through process analysis and redesign

Support territory planning, quota setting, and incentive programs to align sales goals

Ensure data accuracy, consistency, and reporting integrity across sales platforms

Requirements:

Bachelor’s Degree in Business, Economics, Finance, or related field 

Minimum 3 years of experience in business development, sales operations, or analytics

Advanced Excel skills including dashboards, pivot tables, and forecasting models applied to sales analytics 

Experience with CRM platforms such as Salesforce CRM to manage customer data and sales pipelines 

Email to: abby.pang@searchpersonnel.com.sg for more information