We are looking for a reliable and enthusiastic Customer Service and Admin Assistant to support customer engagement and daily business operations on a long-term part-time basis.

Overview

This role provides hands-on exposure to client engagement, customer communication, and business operations within a growing SME environment.

You will support customer enquiries, follow up with prospective customers, provide information about our training programmes, and assist with customer coordination and administrative tasks. Working closely with management and the operations team, you will gain practical experience in customer engagement, business processes, and day-to-day operations.

This position is suitable for students, interns, fresh graduates, or individuals looking for practical workplace experience in a dynamic SME environment.

Key Responsibilities

• Respond to customer enquiries and follow up with prospective customers
• Provide information on our training programmes and support customer coordination
• Communicate with customers through calls, emails, and other channels
• Assist customers with registration and programme-related matters
• Maintain customer records and ensure data accuracy
• Assist with quotations, reports, and administrative documents
• Coordinate schedules, meetings, and customer-related activities
• Provide general administrative and operational support as required

Requirements

• Undergraduate / Graduates in Business, Human Resource Management, Communications, or related fields
• Students from NUS, NTU, SIM, or related institutions are preferred
• Students on credit-bearing internship / LOA / work-study programmes are welcome to apply
• Good written and verbal communication skills
• Proficient in Microsoft Office and online collaboration tools
• Strong organisational skills and attention to detail
• Responsible, proactive, and willing to learn

Learning Outcomes

• Exposure to customer engagement and business operations in an SME environment
• Hands-on experience in communication, coordination, and administration
• Opportunity to work closely with management and operations teams
• Develop customer service, organisational, and professional skills
• Gain practical workplace experience for future career growth

Working Hours

• Minimum 21 hours per week
• Schedule to be discussed with the hiring manager

Salary

• SGD 12.00-16.00/h

Location

• 5-minute walk from Jurong East MRT

Interested Applicants

Please email your Resume/CV to: admin@sthua.com.sg

Pay: $12.00 - $16.00 per hour