Adecco is partnering with a global leader in electronic manufacturer, and we are looking for a Customer Service Executive to join their Singapore team.

This role offers the opportunity to support regional customers across order management, customer service, fulfilment coordination, and quotation management within a structured multinational environment.

Employment Type: Permanent, Full-Time

Location: East Region

Working Hours: Monday - Friday, 8.30am to 5.30pm / 9am to 6pm

Salary Package: Up to $4,500 + AWS + Variable Bonus

The Job:

Manage customer enquiries, quotations (RFQ), order processing, and billing documentation

Coordinate order fulfilment activities and ensure timely delivery to customers

Handle customer complaints, delivery issues, returns (RMA), and service-related enquiries

Support contract administration and customer documentation requirements

Coordinate samples, catalogues, and marketing material fulfilment

Prepare service performance and complaint reports

Liaise with internal stakeholders to ensure smooth execution of customer orders

Participate in inventory stock takes and perform other ad-hoc duties as assigned

The Talent:

Diploma in Business Administration or related disciplines

Minimum 2 years of experience in customer service, sales support, order processing, or customer operations

Experience supporting customers within a B2B environment will be advantageous

Exposure to planning, fulfilment, inventory, or operational coordination would be beneficial

Strong communication and customer service skills

Able to manage multiple priorities and work effectively in a fast-paced environment

Independent, proactive, and detail-oriented

Strong time management and organisational skills

Next Steps:

Prepare your updated resume and apply via this application or send your resume in MS Word format to vanessa.lew@adecco.com. We look forward to connecting with you.

Only shortlisted candidates will be notified.