Responsibilities:

Administration and processing of online orders on E-commerce platforms such as Wordpress websites/ Shopee / Lazada / Zalora / Amazon, etc

Manage the inventory of online platform effectively to avoid stock-outs and overselling

Daily monitor and reply customer inquiries appropriately across all E-commerce platforms to ensure a reliable and consistent customer experience, aligned with best-practices. Manage to follow up with customers' requests, enquiries, orders etc

Daily monitor on product reviews / ratings and reply to queries to ensure customer satisfaction

Manage to come up with solutions by communicating with online platform's customer service

Coordination of packing & arrangement on the shipment base on our Logistics

Uploading and maintaining all the SKUs selection on the e-commerce platform

Support the Management team in exploring strategic initiatives for our online offering

Assistance with price adjustments / promotion deals on e-commerce platform

Requirements:

Minimum Diploma with 1 to 2 years relevant experience

Able to adapt to a fast paced working environment with tight deadlines

Energetic, fast learning, responsible, self-motivated, enthusiastic, mature and meticulous with a can-do attitude and good sense of confidentiality

Team player with good interpersonal, oral and written communication skills

Highly proficient in MS Office applications

Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to jenif.tan@cvistahr.com

Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion