Customer Service Coordinator


Job Description

Customer Service Coordinator – Home Appliances


Location: Ubi


Working Days: Monday to Friday, Alternate Saturday


Working Hours: 8.45AM to 5.30PM, Saturday - 8.45AM to 12.30PM


Salary: Basic up to $2,500 Basic


Benefits: 14 Days Annual Leave + Medical


Duration: Permanent




Why Join?


Our client is an established home appliance service provider supporting customers across Singapore. They are seeking a Customer Service Coordinator to handle customer enquiries, technician scheduling and daily service coordination.




Responsibilities:


Handle incoming calls, emails, messages and walk-in enquiries.


Schedule and coordinate technician appointments.


Liaise with customers, partner brands and internal teams.


Update completed job details accurately in the system.


Provide basic product or service information to customers.


Support general administrative and operational duties.




Requirements:


Customer service or administrative experience is advantageous.


Basic knowledge of home appliances will be useful.


Familiar with CRM systems, Google Sheets or similar applications.


Good communication and organisational skills.


Customer-focused and able to manage multiple enquiries.


No experience required, training will be provided!




Email to: jeslyn@searchpersonnel.com.sg


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