Responsibilities:

Airfreight Documentation & Operations:

Process full-set air import and export documentation, including Master Air Waybills (MAWB), House Air Waybills (HAWB), pre-alerts, cargo manifests, commercial invoices, and packing lists (prepared by Shippers).

Coordinate daily air import clearances, cargo lodge-in/break-bulk, and timely release/delivery arrangements.

Arrange shipment space bookings with airlines and co-loaders.

Customs Compliance & Regulatory:

Liaise with vendor to prepare and submit Singapore Customs permit declarations.

Coordinate with vendor to ensure strict compliance with Dangerous Goods (DG) declarations and IATA packaging standards.

Stakeholder & Ground Coordination:

Liaise regularly with ground handling agents (SATS, dnata), airlines, transport contractors, and overseas agents to ensure smooth cargo flow.

Track and trace shipment statuses; promptly resolve operational exceptions, cargo delays, or discrepancies (e.g., damaged cargo, short shipments).

Customer Service & Administration:

Act as the point of contact for clients, delivering regular shipment status updates and handling operational queries.

Verify vendor invoices, handle billing/job costing, and ensure job files are accurately closed out in a timely manner.

Requirements:

Diploma or GCE 'N'/'O' Level / NITEC in Supply Chain, Logistics, Maritime Studies, or related fields.

1–3 years of hands-on experience in airfreight forwarding, air import/export operations, or freight agency workflows

Knowledge of airfreight operational processes, HAWB/MAWB rules, and Singapore Customs

Experience operating TradeNet / Cargo Management Systems (CMS) or Freight Management Software (e.g., CargoWise) is an advantage.

Valid IATA Dangerous Goods Regulations (DGR) certification is a strong advantage.

Proficient in Microsoft Office (Excel, Word, Outlook).

Good communication skills (written and spoken) to coordinate across agents, carriers, and local

Able to work in a fast-paced environment and handle dynamic daily deadlines

Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to irene.lee@cvistahr.com