• Apply technical expertise to manage claims recovery and achieve recovery targets.
• Engage policyholders daily to gather information and assist with submitting claims to third parties.
• Communicate clearly and persuasively to encourage policyholders to proceed with the claims recovery process.
• Adhere to standard operating procedures when handling inbound and outbound calls with policyholders and financial representatives.
• Maintain accurate records of call activities, outcomes and follow-up actions.
• Identify and assess business and regulatory compliance risks, and take appropriate steps to mitigate them.
• Stay informed of industry developments, regulatory compliance trends, emerging threats and technologies to better understand risks and safeguard the company.
• Escalate potential concerns and risks promptly, and proactively share risk management best practices.
• Undertake other ad hoc assignments and projects as assigned by the supervisor.
How to Apply:
Interested applicants, please email your resume to zoeychng@recruitexpress.com.sg
Kindly note that only shortlisted candidates will be contacted.
Zoey Chng Chu Xin
CEI No: R24125496
Recruit Express Pte Ltd
EA Licence No: 99C4599
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