Position: Receptionist cum Retail Sales Associate

Location: Boon Lay (Near Boon Lay/Pioneer MRT)

Working hours: Monday to Friday (7.50am - 4.50pm) with 1 Saturday duty per month

Salary (commensurate with experience): Up to $2,800 + Performance Bonus + 14 Days Annual Leave + OT Pay (if required)

Duration: Permanent

Industry: Fire Protection

Main Responsibilities:

Greet and assist customers who visit the store

Address customer inquiries and provide product and service information with professionalism and accuracy

Ensure a clean, organized, and welcoming front desk and retail area

Answering incoming phone calls promptly

Prepare quotations based on the service report and communicate with customers via email or phone for acknowledgment

Manage customer confirmations, proceed with quotations, and generate invoices

Ensure proper documentation, including photocopying and signing off on service reports before handing them over to the servicing center

Notify customers when items are ready for collection and assist in processing payments

Hand over items with required servicing labels and ensure all documentation is completed and filed appropriately

Any other ad-hoc duties assigned

Requirements:

Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only

Minimum ITE certification and above

Minimum 1 year of administrative work required

Email to: abby.pang@searchpersonnel.com.sg for more information.