Position: Receptionist cum Retail Sales Associate
Location: Boon Lay (Near Boon Lay/Pioneer MRT)
Working hours: Monday to Friday (7.50am - 4.50pm) with 1 Saturday duty per month
Salary (commensurate with experience): Up to $2,800 + Performance Bonus + 14 Days Annual Leave + OT Pay (if required)
Duration: Permanent
Industry: Fire Protection
Main Responsibilities:
Greet and assist customers who visit the store
Address customer inquiries and provide product and service information with professionalism and accuracy
Ensure a clean, organized, and welcoming front desk and retail area
Answering incoming phone calls promptly
Prepare quotations based on the service report and communicate with customers via email or phone for acknowledgment
Manage customer confirmations, proceed with quotations, and generate invoices
Ensure proper documentation, including photocopying and signing off on service reports before handing them over to the servicing center
Notify customers when items are ready for collection and assist in processing payments
Hand over items with required servicing labels and ensure all documentation is completed and filed appropriately
Any other ad-hoc duties assigned
Requirements:
Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only
Minimum ITE certification and above
Minimum 1 year of administrative work required
Email to: abby.pang@searchpersonnel.com.sg for more information.
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