12 Months Contract Customer Service (Financial Institutions)
Handle emails and phone calls enquiries such as account opening and general account/transaction-related enquiries/issues
Deliver excellent customer service, provide prompt and accurate advice to clients/advisors to achieve first call resolution
To make follow-up calls/emails to customers/advisors on account opening applications/Transfer requests/3rd party payments
Call verification to update client details, form amendments and reset passwords for accounts etc.
Other ad-hoc admin and follow-up tasks assigned
Attend to walk-in customers at our customer service centre
Work closely with various departments and other CS team members
Requirements:
1-2 years of relevant experience
Diploma in a relevant discipline
How to Apply:
Interested applicants, please email your resume to zoeychng@recruitexpress.com.sg
Kindly note that only shortlisted candidates will be contacted.
Zoey Chng Chu Xin
CEI No: R24125496
Recruit Express Pte Ltd
EA Licence No: 99C4599
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