Customer Service Executive Required in Singapore


Job Description

Customer Service Executive (Manufacturing Industry)


 Location : International Business Park (Nearest MRT: Jurong East walking distance)


 Working hours : 5 days a week, Monday - Friday, 8.30 am - 5.30 pm


 Salary (commensurate with experience) : Up to $4500 + AWS + Medical/ Dental Allowance


 Duration : Permanent


 Industry : Develop and Manufacture an extensive range of building automation products


 


 


Main Responsibilities:


Prepare and manage documents, drawings, and specifications for quotation requests (email, portals, etc.)


Process customer purchase orders and perform order entry in system


Maintain PO records and track order status


Coordinate raw material collection, receiving, and status updates


Arrange deliveries, shipping documents, and third-party collections


Handle documentation for goods delivery, returns, rework, and replacements


Liaise with customers on delivery updates and order coordination


Support quotation process by routing RFQs to relevant team


Coordinate with QC on material specifications, certifications, and approvals


Ensure timely update of delivery dates in customer systems (e.g. SRM)


Assist in invoicing coordination and general administrative support


Perform ad hoc duties as assigned


 


 


Requirements:


Minimum Diploma


Minimum 2 years’ experience in Manufacturing company


Knowledge of customer orders management






 Send your resume via Email to Jane@searchpersonnel.com.sg




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