Position: General Insurance Account Servicing / Customer Service


Job Description

Position: General Insurance Account Servicing / Customer Service


Location: Chinatown (About 8 minutes’ walk from MRT)


Working Hours: 5 days, office hours - 1 day WFH per week


Salary: Up to S$5,000, commensurate with experience


Duration: Permanent


Industry: Insurance


Benefits:


• Variable / Performance Bonus


• 14 days Annual Leave


• Long Chinese New Year leave


• Dental Benefits


• Group Hospitalisation Insurance (including Major Medical + Outpatient, 2-bedded)


• Annual Company Travel Trip


• Year-end Dinner + Lucky Draw


• Work From Home arrangement


• Flexi Cash


• Yearly Health Screening






Important Notes:


• This is not an Insurance Agent role


• This is an Account Servicing / Customer Service position within an insurance solutions company


• No sales target


• Ex-Insurance Agents are welcome to apply


• Established company in Singapore with a strong client base


• Company handles mainly office and motor insurance








Job Responsibilities:


• Manage, service, and develop an assigned insurance portfolio


• Provide strong administrative and customer service support to clients for general insurance products


• Build value-added relationships with clients and leads, and serve as a trusted advisor


• Participate in discussions to improve company processes and product offerings


• Provide support for other day-to-day administrative and operational duties when required






Requirements:


• Minimum GCE O-Level


• Minimum 2 years of working experience in the insurance industry


• Certificate of General Insurance (CGI) / Certification on Health Insurance is required


• Candidates without the certification must be willing to take the exam


• Exam fees will be fully sponsored by the company


• Able to communicate in English and Mandarin to liaise with Mandarin-speaking clients who communicate primarily in Mandarin






Please email your resume to sarah@searchpersonnel.com.sg


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