Our client is a provider of public services
Job Scope
Welcome and assist walk-in drivers and delivery partners through the sign-up and onboarding process
Collect, verify, and validate customer documents in line with KYC/AML and internal compliance standards
Create and process accounts using CRM and onboarding systems
Clearly explain product features, eligibility requirements, fees, and terms
Manage queues and appointment slots to maintain target waiting times
Escalate system issues, exceptions, or risk flags to the appropriate stakeholders
Maintain accurate daily logs, records, and audit-ready documentation
Requirements
Previous experience in an administrative/customer service role
Strong attention to detail with a focus on getting information right the first time
Comfortable using computers, smartphones, and CRM/onboarding platforms
Excellent communication/document management skills
Independent & disciplined, able to work under minimal supervision.
Next Step
Interested candidates click apply here or contact Isaac at wa.me/9639 6071 or isaac.tanye@adecco.com
Only shortlisted candidates will be contacted
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