Customer Service


Job Description

RecruitFirst is hiring! You will be outsourced to:

Customer Service - Livechat (UP $2300, Ubi, WFH & WIO, 6 Months)

Job Details:

• Location: Ubi

• Salary: Up to $2,300 Basic

• Duration: Immediate - 6 Months (Maternity Cover)

• Working hours: Mon-Fri 830am-6pm (3 days in office, 2 days WFH), Sat/Sun 830am-130pm or Sat 12pm-6pm (Both usually WFH)


Job Scope:

• Customer Support and Issue Resolution

• Respond promptly to customer inquiries via phone, email, live chat, or phone call.

• Listen to customer concerns and provide accurate information or solutions.

• Resolve product or service issues by troubleshooting and offering effective resolutions.

• Escalate unresolved or complex issues to the appropriate department or supervisor.


Requirements:

• Diploma with 1-2 years' experience with Live Chat and ticketing portals

• Able to commit 5.5 days per week


Interested applicants, please send your resume to kadieyy.chang@recruitfirst.co or click here to apply now.

All applications will be treated with strictest confidentiality. We regret that only shortlisted candidates will be notified. Thank you.


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