Customer Care Officer (Sales Support) @ Toa Payoh / Dhoby Ghaut, Up $2800

Duration: 1 year contract (Extendable / Convertible)

Location: Plaza Singapura / Toa Payoh (Able to choose)

Working hours:

Plaza Singapura: 5 days’ work week, Monday to Sunday, 10:30am to 7:30am /12:30pm to 9:30pm.

Toa Payoh: 6 days’ work week, Monday to Sunday, 12:00pm – 8:00pm / 12:30pm – 8:30pm

Job description

Handle operational matters in retail showroom and work closely with sales team to ensure fulfilment of sales

Generate Sales Order upon completion of sales for the following: call centre, online orders, dealer channel sales and any other sales channel

Deliver excellent service and respond to customer queries in a professional manner

Arrange and update appointments for walk-in commercial customers, dealer sales channels and liaise with the internal stakeholders team

Maintain adequate support and timely coordination with inter-departmental colleagues

Ensure upkeeping and accuracy of records including managing of online store records, documentation, keying of data etc

Other related duties assigned by supervisor

Requirements:

Proficient in Microsoft Office applications and comfortable using various systems and digital platforms.

Meticulous, organised, and able to manage multiple tasks efficiently.

Possess good interpersonal and communication skills.

Customer-oriented with a service-focused mindset.

Able to work independently and collaboratively in a fast-paced environment.

Prior experience in customer service, retail operations, or administrative support will be an advantage.

Book NOW to avoid disappointment! 

As this position is urgent, interested applicants please WHATSAPP Shao Ze at 9154 2691 and indicate the following