WE ARE HIRING: CUSTOMER SERVICE & ADMINISTRATION ROLES!


Job Description


Looking for your next career opportunity? We have multiple openings across the hospitality and automotive industries!


Available positions include:


Hotel Front Office / Guest Services (Rotating Shift: 7am to 3pm/ 3pm to 11pm/ 11pm to 7am) - Central area


Showroom Customer Service Officer (Office hours) - East area


Administrative Assistant / Sales Support (Office hours) - North East area


Responsibilities


Guest Service Executive


Manage guest check-in and check-out procedures, including verifying reservations.


Coordinate daily front office operations to ensure smooth and efficient service delivery.


Update and maintain accurate room status records.


Respond to guest requests and coordinate timely follow-up to ensure appropriate service.


Monitor guest feedback and satisfaction levels to identify areas for service improvement.


Provide guests with information and recommendations on hotel facilities, amenities, and services.


Handle guest enquiries, feedback, and complaints professionally to ensure a positive guest experience.


Perform other ad-hoc duties as assigned.


Customer Service Officer


Welcome walk-in customers and handle incoming calls professionally.


Provide excellent customer service and direct showroom enquiries to the relevant Sales Consultants.


Maintain showroom cleanliness, vehicle presentation, and reception area upkeep.


Perform general administrative duties, including cashiering, filing, data entry, report preparation, and roster planning.


Prepare the showroom daily and replenish marketing materials, price lists, and product displays.


Promote and sell motorcycle lifestyle merchandise, accessories, and related products.


Explain product features, provide quotations, and follow up on sales enquiries.


Manage product stock replenishment, pricing, billing, and parts issuance.


Admin Assistant


Assist with daily administrative and operational matters related to OBU services.


Support Sales Department with administrative tasks, including documentation, data entry, and coordination.


Prepare and maintain accurate records and update information in the system.


Liaise with internal departments and external parties where required.


Assist with filing, document preparation, and other general administrative duties.


Perform any other duties as assigned by the Manager.


Requirements


Candidate with customer service experience in fast paced & high volume environment are welcome to apply.


Entry level are welcome to apply, full training will be provided.




To Apply, kindly click on the "APPLY NOW" button


We regret that only shortlisted candidates will be notified.


Staffking Pte Ltd (20C0358) | Jasmine Wong (R22107578

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