Service Sales Engineer | BMS/HVAC/ACMV | Up to $5500 + VB
Working hours : Monday to Friday | 8.30am to 5.30pm
Location: Office in Boon Lay-Islandwide
Salary (commensurate with experience) : Up to $5500 (Up to $4500 Basic + $1000 Transport allowance) + AWS + Minimum 2 months Variable Bonus (max up to 5 MONTHS BONUS) + 16 days Annual Leaves + Comprehensive medical Benefits
Duration : Permanent
Industry : Refrigerating, Air-conditioning & Ventilation Machinery - MNC
Main responsibilities :
Managing a portfolio of accounts and utilizes account management process to identify key customers and to develop specific action plans to grow identified accounts
Identifies potential options that would be required to meet customer needs and work closely with Technical Support Team to make those options available to customers
Identifies potential opportunities with existing and new customers and update customers on Service Valued Added Offering
Identify sales opportunities, elaborate proposals and coordinate other processes to ensure high level of customer satisfaction to build and maintain strong, long-lasting customer relationships
Resolves customer complaints by investigating problems with internal stakeholders; develops, evaluates, and discusses possible solutions internally and make recommendation to customers.
Organize regular Service Reviews with customers and Ops team on hot jobs and critical issues.
Understand customers / Vertical Market Needs and determines pricing and selling strategies.
Prepares and reviews contract terms and conditions
Presents the proposal to the customer.
Other relevant duties as assigned
Requirement:
Diploma/Degree in Mechanical/ Electrical engineering or its equivalent
1-2 years in Engineering sales, experience in HVAC industry will be a plus
Knowledge in HVAC system, Chiller Plant, Airside, Energy Services and Building Services will be an added advantage.
Ability to read, analyse, and interpret engineering documents.
Ability to respond effectively to the most sensitive inquiries or complaints.
Email to joie@searchpersonnel.com.sg
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