Service Sales Engineer | BMS/HVAC/ACMV | Up to $5500 + VB

Working hours : Monday to Friday | 8.30am to 5.30pm

Location: Office in Boon Lay-Islandwide

Salary (commensurate with experience) : Up to $5500 (Up to $4500 Basic + $1000 Transport allowance) + AWS + Minimum 2 months Variable Bonus (max up to 5 MONTHS BONUS) + 16 days Annual Leaves + Comprehensive medical Benefits 

Duration : Permanent

Industry : Refrigerating, Air-conditioning & Ventilation Machinery - MNC

Main responsibilities :

Managing a portfolio of accounts and utilizes account management process to identify key customers and to develop specific action plans to grow identified accounts

Identifies potential options that would be required to meet customer needs and work closely with Technical Support Team to make those options available to customers

Identifies potential opportunities with existing and new customers and update customers on Service Valued Added Offering

Identify sales opportunities, elaborate proposals and coordinate other processes to ensure high level of customer satisfaction to build and maintain strong, long-lasting customer relationships

Resolves customer complaints by investigating problems with internal stakeholders; develops, evaluates, and discusses possible solutions internally and make recommendation to customers.

Organize regular Service Reviews with customers and Ops team on hot jobs and critical issues.

Understand customers / Vertical Market Needs and determines pricing and selling strategies.

Prepares and reviews contract terms and conditions

Presents the proposal to the customer.

Other relevant duties as assigned

Requirement:

Diploma/Degree in Mechanical/ Electrical engineering or its equivalent

1-2 years in Engineering sales, experience in HVAC industry will be a plus

 Knowledge in HVAC system, Chiller Plant, Airside, Energy Services and Building Services will be an added advantage.

Ability to read, analyse, and interpret engineering documents.

 Ability to respond effectively to the most sensitive inquiries or complaints. 

Email to joie@searchpersonnel.com.sg